McDewey

Figure 11: Call Usage for Manager Detail Report Call Usage for Manager Summary Report Results The report, which supports Cisco Unified Communications Manager Assistant, shows information about calls that the managers handle for themselves and that the assistants handle for the managers. The report places information in groups by the manager name and shows the total number of calls that are handled for each manager. The report includes the following fields (see the following table). Table 30: Summary Report Fields Description Field Shows the manager name and directory number. If the assistant handles a call for a manager, the assistant name displays. Manager-Extn/Assistant Call Classification - Call categories specify classes. Calls, including intracluster calls, that originate in the Unified Communications Manager network and end in the same Unified Communications Managernetwork (no gateways or trunks are used). Internal Local calls that are routed through the public switched telephone network (PSTN) to numbers without an area code or that include one of the local area codes. Local Long-distance calls that originate in the Unified Communications Manager network that go out through the PSTN. Long Distance International calls that originate in the Unified Communications Managernetwork and go out through the PSTN. International Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 89 CDR Analysis and Reporting Call Usage for Manager Summary Report Results