/mcpYou can use this report to track call usage by a specified group of users, by a department, or by another criteria, such as lobby phones or conference room phones. You can set up this report to generate on a weekly basis. This report helps you determine high-usage users or groups by aggregating the usage level across the users that you specify. Tip Generate Traffic Summary Reports Only CAR administrators generate the Traffic Summary report. The report provides information about the call volume for a period that you specify. You can either view reports that the system automatically generates or generate new reports. For more information, see Set Up CDR Load Schedule, on page 36. This section describes how to generate, view, or mail summary information about system traffic. Procedure Step 1 Choose System Reports > Traffic > Summary. The Traffic Summary window displays. Step 2 In the Generate Report field, choose a time as described in the following table. Table 39: Generate Report Fields Description Parameter Displays the average number of calls in the system for the period that you specify in Step 4, on page 106, the call types that you specify in Step 5, on page 106, and the QoS values that you specify in Step 6, on page 107 for an hour of the day. If the period that you specify in Step 4, on page 106 is within one day, the system compares the traffic volume for every hour interval and identifies the hour with the highest traffic volume as the BHCC number for that day. Hour of Day Displays the average number of calls in the system for the period that you specify in Step 4, on page 106, the call types that you specify in Step 5, on page 106, and the QoS values that you specify in Step 6, on page 107 for the day of the week. Day of Week Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 105 CDR Analysis and Reporting Generate Traffic Summary Reports