/mcpC H A P T E R 6 Device Reports • CAR Device Reports, on page 137 • Gateway Device Reports, on page 139 • Route Pattern and Hunt Pilot Device Reports, on page 145 • Conference Bridge Device Reports, on page 152 • Voice Messaging Utilization Device Reports, on page 154 • Trunk Device Reports, on page 157 • CAR Device Reports Results, on page 159 CAR Device Reports CAR provides reporting capabilities for three levels of users: administrators, managers, and individual users. Only administrators generate device reports. Device reports track the load and performance of Unified Communications Manager related devices, such as conference bridges, voice-messaging servers, gateways, and trunks. Device Reports Summary Descriptions Device reports help CAR administrators track the load and performance of Unified Communications Manager-related devices, such as conference bridges, voice-messaging server, gateways, and trunks. This section describes the device reports: • Gateway • Detail - Available for CAR administrators. Use the Gateway Detail report to track issues with specific gateways. The report provides a list of calls that used the specified gateways. Use this report to review detailed information about chosen gateways. You can specify gateways by type, such as all or some of the VG200 gateways in your system, or by only those gateways that use a particular route pattern. You can also specify search criteria based on call types and QoS values. • Summary - Available for CAR administrators. The Gateway Summary report provides a summary of all the calls that went through the gateways. It also provides the total number of calls and duration for each of the categories, namely Incoming, Tandem, and Outgoing (Long Distance, Local, International, Others, OnNet), and, also, the total calls for each QoS value for each gateway in the system. Use this report to track the functionality of the system on a daily basis. If you discover issues that need to be studied further, use the gateway detail report. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 137