McDewey

Multi-vendor documentation library · semantic search · MCP endpoint at /mcp

Page 294

↗ View in doc context
page
294
source
cucm/v15/reporting-billing-admin-guide/reporting-billing-admin-guide.md
chunk_id
cucm::v15::reporting-billing-admin-guide::reporting-billing-admin-guide::272

Client Matter Code (CMC) When the CMC feature gets invoked, the system writes the client matter code into the CDR. The clientMatterCode field contains the client matter code that the caller enters. CMC CDR Example 10000 calls 2142364624; the user gets prompted for a client matter code and enters 11111. The caller answers the call and talks for 10 minutes. Values Field Names 101 globalCallID_callId 16777130 origLegCallIdentifier 16777131 destLegIdentifier 10000 callingPartyNumber 2142364624 origCalledPartyNumber 2142364624 finalCalledPartyNumber 2142364624 lastRedirectDn 0 origCause_Value 16 dest_CauseValue 11111 clientMatterCode 600 duration CMC Example 2 Blind conference using CMC : 1. Call from 136201 to 136111. 2. 136111 answers and speaks for a few seconds. 3. 136201 presses the Conference softkey and dials 136203. 4. The user is prompted to enter the CMC code and the user enters 125. CMC code 125 is configured as level 1 and is given a name as Forward_CMC. 5. While 136203 is ringing, 136201 presses Conference softkey to complete the conference. 6. 136203 answers the call. 7. The three members in the conference talk for sometime. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 282 CDR Records Client Matter Code (CMC)