/mcpThe setup call CDR for this example is generated even though it is of zero duration since FAC is used for this call. Note Forwarded or Redirected Calls Forwarded calls generate a single CDR and show the Calling Party, Original Called Number, Last Redirecting Number, Final Called Number, and the associated partitions. If the call gets forwarded more than twice, the intermediate forwarding parties do not populate in the CDR. Call forwarding can occur on several conditions (always, busy, and no answer). The condition under which the call gets forwarded does not populate in the CDR. The CDRs for forwarded calls match those for normal calls, except for the originalCalledPartyNumber field and the originalCalledPartyNumberPartition field. These fields contain the directory number and partition for the destination that was originally dialed by the originator of the call. If the call gets forwarded, the finalCalledPartyNumber and finalCalledPartyNumberPartition fields differ and contain the directory number and partition of the final destination of the call. Also, when a call gets forwarded, the lastRedirectDn and lastRedirectDnPartition fields contain the directory number and partition of the last phone that forwarded or redirected the call. Call Forwarding uses the redirect call primitive to forward the call. Features that use the redirect call primitive have similar CDRs. Some of the important CDR fields for forwarded calls follow: • The originalCalledPartyNumber contains the number of the original called party. • The finalCalledPartyNumber represents the number that answered the call. • The lastRedirectDn field specifies the number that performed the last redirect. • The origCalledPartyRedirectReason represents the reason that the call was redirected the first time. For call forwarding, this field can contain Call Forward Busy=1, Call Forward No Answer=2, Call Forward All=15. • The lastRedirectRedirectReason specifies the reason that the call was redirected the last time. For call forwarding, this field can contain Call Forward Busy=1, Call Forward No Answer=2, Call Forward All=15. • The origCalledPartyRedirectOnBehalfOf field identifies which feature redirects the call for the first redirect. For call forwarding, this field specifies 5 (Call Forward). • The lastRedirectRedirectOnBehalfOf field identifies which feature redirects the call for the last redirect. For call forwarding, this field specifies 5 (Call Forward). Forwarded Calls CDR Examples 1. CFA - Call comes in from the PSTN to extension 2001; the call gets forwarded (CFA) to 2309, where the call is answered, and talk occurs for 2minutes. CDR Field Names 12345 globalCallID_callId Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 297 CDR Records Forwarded or Redirected Calls