McDewey

An option allows you to uncheck the “Load CDR Only” check box in the CAR System Scheduler window to allow CMR records to load. See Set Up CDR Load Schedule, on page 36 for additional information. Note CAR retrieves information that requires for various reports from CDRs, CMRs, and the Unified Communications Manager database. Scheduling Reports After CAR is activated on your system, you can schedule CAR reports to generate automatically at a regular time. Each report that can be scheduled has its own report generation interval. You can make the report generation interval be daily, weekly, or monthly. Scheduling Daily reports schedules all the reports that have report generation intervals of daily. Similarly, scheduling Weekly or Monthly reports would schedule the reports that have report generation intervals of weekly or monthly. You can also specify the time to keep a report before it gets automatically deleted. By default, CAR uses the following report generation and deletion schedule: • Daily reports run at 1 a.m. every day. These reports get purged after two days. • Weekly reports run at 4 a.m. every Sunday. These reports get purged after four weeks. • Monthly bill reports run at 3 a.m. on the first day of every month. These reports get purged after two months. • Other monthly reports run at 2 a.m. on the first day of every month. These reports get purged after two months. If you upgrade your system to a new version of Unified Communications Manager, you must disable the CAR reports that generate automatically, so you conserve system resources during the upgrade process. Note For a list of reports and the default generation schedule, see the Enable Automatic Generation Reports, on page 57. For system monitoring, automatically generate various reports, such as QoS reports, and review them at regular intervals, perhaps every day if you have a large system, or every week or every two weeks for smaller systems. QoS reports helping you determine the quality of calls that run on your network and judge whether you need additional hardware to improve performance. You can use utilization reports for gateways, voice messaging, conference bridge, route groups, route lists, and route patterns to provide a picture of the usage to help with system handling. You can also customize the report parameters and enable a mailing option, so reports get emailed when they are created. The Customize Parameters option allows you to customize the report parameters for particular reports in the Customize Parameters window. For each individual report, you can customize the parameters for that report. Setting Up Alerts CAR provides email alerts for various events, including the following events: • Charge Limit Notification indicates when the daily charge limit for a user exceeds the specified maximum. You can set the maximum in the Report Config > Notification Limits window. Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 6 CDR Analysis and Reporting CDR Analysis and Reporting Overview