/mcpgenerate these reports on demand in either PDF or CSV format and email them. In addition, you can choose the time range and generate either detailed or summary level reports. The manager reports can include calls that only managers handle for themselves, calls that only assistants handle for managers, and calls that qualify in either case. The summary report for a manager shows the number of calls of each call classification type, the total number of calls, and the total duration of all calls (in seconds) for each manager and/or assistant. The detail report for a manager shows the date, origination time, origination number (calling number), destination (called number), call classification, and duration (in seconds) for each call for each manager and/or assistants and the cumulative duration total for the manager. The assistant reports can include calls that only assistants handle for themselves, or calls that only assistants handle for managers, and calls that qualify in either case. The summary report for an assistant shows the number of calls of each type and total of them apart from duration for each manager (and/or assistant). The detail assistant report shows the date, origination time, origination (calling number), destination (called number), call classification, and duration (in seconds) for each call for all the managers (and/or assistant) and the cumulative duration total for the assistant. This section contains the following procedures: • Generate Manager Call Usage Assistant Reports • Generate Assistant Call Usage Assistant Reports Generate Manager Call Usage Assistant Reports This section describes how to generate a manager call usage report for Cisco Unified Communications Manager Assistant. Only CAR administrators can generate Cisco Unified Communications Manager Assistant reports. Procedure Step 1 Choose User Reports > Cisco Unified Communications Manager Assistant > Manager Call Usage. The Call Usage for Manager window displays. Step 2 From the Report Type drop-down list, choose either Summary or Detail. Step 3 From the Calls handled by drop-down list, choose Manager, Assistant for Manager, or Manager & Assistant for Manager. Step 4 Choose the date range for the period for which you want to see call information. Step 5 In the Select Manager(s) box, either check the Select All Manager(s) check box and enter a manager ID or click the Select Manager(s) link to search for a manager ID and enter the ID(s) in the Manager Id field. Step 6 Click Add. The ID that you chose displays in the Selected Manager(s) box. Step 7 Choose CSV in the Report Format area, if you want the report in CSV format. Choose PDF in the Report Format area, if you want the report in PDF format. Step 8 Click Send Report, if you want to mail the report. To send the report, perform the procedure that is described in the Mail Reports, on page 63. Note Call Reporting and Billing Administration Guide for Cisco Unified Communications Manager, Release 15 and SUs 75 CDR Analysis and Reporting Generate Manager Call Usage Assistant Reports