/mcpaccount, the Administrator must change the password in Cisco Unified CM Administration by clicking under (User Management > End User/Application User), selecting the User and modifying the password in the End User/Application User Configuration window. After changing the password, notify the user about of his or her new password and encourage the user to change the password in Cisco Unified CM User Options to a new password of the user's choosing Error Message %UC_CTI-4-CtiQbeFailureResponse: %[ErrorCode=ULong][SeqNumber=Long] [ErrorMessageString=String][AppID=String][ClusterID=String][NodeID=String]: Requested operation from the application has failed. Explanation The requested operation from the application could not be performed because of a normal or abnormal condition Recommended Action Verify whether the affected application is experiencing a problem. Contact the support organization for the affected application if the problem persists and provide sequence number and error message for further investigation Error Message %UC_CTI-6-CtiProviderClosed: %[LoginUserId=String][SeqNumber=Long][CTIconnectionId=Long] [IPAddress=String][IPv6Address=String][Reason=Enum][AppID=String][ClusterID=String] [NodeID=String]: CTI application connection has been closed. Explanation Application closed the provider. The IP address is shown in either IPv4 or IPv6 format depending on the Application's IP addressing mode Recommended Action This alarm is for informational purposes only; no action is required. Reason Code - Enum Definitions Enum Definitions - Reason Value Definition 0 Unknown 1 Heart beat from application missed. Possible causes include network connectivity 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 11/343