/mcpError Message %UC_CALLMANAGER-6-ExternalQoSTokenAvailable: %[APIC-EM IP=String][AppID=String] [ClusterID=String][NodeID=String]: Access Token from APIC-EM is available Explanation CUCM was able to get the access token from APIC-EM successfully. Recommended Action This alarm is for informational purposes only; no action is required. Error Message %UC_CALLMANAGER-3-ExternalQoSTokenUnavailable: %[APIC-EM IP=String][AppID=String] [ClusterID=String][NodeID=String]: Unable to get Access Token from APIC-EM Explanation CUCM requires valid Access Token to exchange REST API's with APIC-EM for policy update. This Access Token is not available from APIC-EM due to authentication or network error Recommended Action Check the network connectivity between CUCM and APIC-EM. Confirm if the User name and password configured in HTTP Profile page matches with the policy admin credentials in APIC-EM. Once corrected, toggle the "External QoS enabled" parameter in Service parameter to false and then to true. Error Message %UC_CALLMANAGER-6-ParkingLotCdpcLeak: %[ProcessName=String][NodeId=UInt][AppId=UInt] [ProcessNumber=UInt][ProcessInstance=UInt][AppID=String][ClusterID=String] [NodeID=String]: Possible leak of ParkinglotCdpc found Explanation Possible old stuck calls with ParkingLotCdpc. This may happen if CUCM wraps up the CI, after CI gets exhausted. Recommended Action Informational purposes only; no action is required. Problem was caught and resolved . Error Message %UC_CALLMANAGER-1-PushNotificationServiceUnavailable: %[Type=String] [CPNSPortNumber=String][AppID=String][ClusterID=String][NodeID=String]: Unable to connect with local Cisco Push Notification Service (CPNS) Explanation The Cisco CallManager service requires a connection with CPNS to send Push Notifications to the Cisco Collaboration Cloud. The connection with CPNS is not established or has been lost due to a service error. Recommended Action Check if the Cisco Push Notification Service is running. If the CPNS is not running, start it. If it is already running, try re-starting the service. Error Message %UC_CALLMANAGER-3-PushNotificationInvalidDeviceTokenResponse: %[Type=String] [DevicePkid=String][DeviceName=String][TrackingId=String][PushNotificationResponseText=String] 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 301/343