/mcpError Message %UC_PHONE-6-DeviceImageDownloadStart: %[DeviceName=String][IPAddress=String] [Active=String][RequestedLoadId=String][AppID=String][ClusterID=String][NodeID=String]: Device has begun downloading the firmware load Explanation Cisco IP Phone has started downloading its firware load (image) Recommended Action Informational purposes only; no action is required Error Message %UC_PHONE-6-DeviceImageDownloadSuccess: %[DeviceName=String][IPAddress=String] [Method=Enum][Active=String][InActive=String][Server=String][AppID=String][ClusterID=String] [NodeID=String]: Device has successfully downloaded the firmware load Explanation Cisco IP Phone has successfully downloaded its image. Recommended Action No action is required. Method - Method used for downloading the device firmware Enum Definitions - Method Value Definition 0 1 TFTP 2 HTTP 3 PPID Error Message %UC_PHONE-4-DeviceImageDownloadFailure: %[DeviceName=String][IPAddress=String] [Active=String][InActive=String][FailedLoadId=String][Method=Enum][FailureReason=Enum] [Server=String][AppID=String][ClusterID=String][NodeID=String]: Device firmware download has failed Explanation Cisco IP phone failed to download its firmware load (image) for the reason defined in this alarm Recommended Action Verify that the IP address or hostname of the image download server (either the Load server or the TFTP server) is correct. If you're using a hostname, verify that the Domain Name Server (DNS) is accessible from the phone and can resolve the hostname. Verify that the TFTP service is activated and running on the Load server or TFTP server (the server you are using to serve firmware load files). Verify that the Load server or TFTP server is accessible from the phone. Also, refer to the reason code descriptions for recommended actions. Method - Method used for downloading the device firmware Enum Definitions - Method Value Definition 0 1 TFTP 2 HTTP 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 310/343