/mcp3 PPID FailureReason - Reason that the firmware load has failed to download Enum Definitions - FailureReason Value Definition 0 1 A TFTP server error occurred - examine the TFTP log to determine whether other errors occurred at the same time the device was attempting to download its firmware and correct any TFTP errors that may have occurred. Also, investigate the load on the TFTP server to ensure that device download requests are being processed; check network connectivity to the TFTP server. 2 Specified firmware load ID is not found on the TFTP server. Check that file name is correct, or load (image) file exist on TFTP server. 3 An internal phone error occurred during the download attempt; reset the phone to correct the issue 4 The Load server or TFTP server could not process the phone's firmware load request. It's possible that congestion is causing a delay in TFTP response. To allow the phone to attempt the download again, wait a few minutes then reset the phone. The phone will attempt to download its firmware load again. If resetting the phone does not 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 311/343