/mcpError Message %UC_IPVMS-4-MTPDeviceRecoveryCreateFailed: %[Error=ULong][ErrorText=String][AppID=String] [ClusterID=String][NodeID=String]: MTP device recovery create failure.. Explanation An error was encountered trying to restart the Media Termination Point device. This may be due to a shortage of application memory. Recommended Action Restart the IP Voice Media Streaming App service or restart the server. Error Message %UC_IPVMS-4-SoftwareLicenseNotValid: %[AppID=String][ClusterID=String][NodeID=String]: Invalid Software License.. Explanation There is no valid software license; the Cisco IP Voice Media Streaming App service requires a valid software license to operate. Recommended Action Install a valid software license and restart Cisco IP Voice Media Streaming App service. Error Message %UC_IPVMS-6-SoftwareLicenseValid: %[AppID=String][ClusterID=String][NodeID=String]: Valid Software License Found.. Explanation A valid software license has been detected by the IP Voice Media Streaming App service. Recommended Action No action required. This informational message indicates alarm SoftwareLicenseNotValid is cleared. Error Message %UC_IPVMS-4-kANNAudioFileMissing: %[Filename=String][AnnouncementID=ULong] [UserLocale=ULong][NetworkLocale=ULong][AppID=String][ClusterID=String] [NodeID=String]: Announcement file not found.. Explanation The annunciator was unable to access an announcement audio file. This may be caused by not uploading a custom announcement to each server in the cluster or a locale has not been installed on the server. Recommended Action Upload the custom announcement to the server or install the missing locale package. Error Message %UC_IPVMS-3-CryptoCapabilityFailed: %[Devicename=String][AppID=String][ClusterID=String] [NodeID=String]: Failed to initialize sRTP crypto.. Explanation The media device shown in this alarm attempted to load and initialize crypto capabilities within the operating system kernel, however, a failure, such as the OS lacking encryption configuration, a memory shortage, or crypto self-test failure, occurred during initialization. Secure media encryption for this device has been disabled as a result, but unencrypted media is still supported. All media streams are non-secure (unencrypted) for this device. This alarm is capable of occurring when the crypto failure occurs because the Cisco IP Voice Media Streaming App service parameter Force Annunciator to be Non-secure or Force MOH to be Non-secure is enabled. Recommended Action Use the Cisco Unified Real-Time Monitoring Tool (RTMT) to retrieve the system log. Review the system log and respond to error messages containing sRTP or IpVms. 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 57/343