/mcpError Message %UC_IPVMS-4-PlayAnnouncementFailure: %[ReasonCode=ULong][Identifier=String][Locale=String] [AnnouncementEnum=ULong][FileName=String][CustomFileName=String][AppID=String] [ClusterID=String][NodeID=String]: Unable to play a requested announcement or tone. Explanation Reason code explanations: [1] Announcement requested is undefined. The announcement enum number is unknown. [2] Locale requested is unknown. The requested locale has not been installed on this node. [3] The customized announcement file does not exist on this server node for the locale. If a default system announcement is assigned, it will be used in place of the customized announcement. [4] Internal annunciator resource shortage has caused the announcement to fail. [5] System announcement or tone file not found. Recommended Action Recommendations based on reason code: [1] this is usually a system design issue and cannot be resolved by normal means; [2] Be sure the requested locale is installed on each CUCM server node; [3] Upload the customized announcement wav file to this server node using CCM Administration on this node; [4] Review the annunciator device configuration for maximum number of calls and/or schedule an annunciator device reset as a temporary workaround to ensure orphanned resources are released or restart the Cisco IP Voice Media Streaming App service; [5] Check locale is installed on CUCM server node or possible missing file not installed properly. Error Message %UC_TFTP-1-CreateThreadFailed: %[Error=Int][Reason=String][AppID=String][ClusterID=String] [NodeID=String]: Failed to create a new thread. See Reason string for where it failed.. Explanation This usually happens when there are system issues such as running out of memory resources. Recommended Action Use RTMT to monitor the system memory resources and consumption and correct any system issues that might be contributing to a reduced amount of system resources. Error Message %UC_TFTP-1-SDIControlLayerFailed: %[Error=Int][Reason=String][AppID=String][ClusterID=String] [NodeID=String]: Failed to update trace logging or alarm subsystem for new settings.. Explanation This usually indicates a lack of system resources or a failure in database access by the trace logging or alarm subsystem. Recommended Action In Cisco Unified Serviceability, enable Detailed level traces in the Trace Configuration window for TFTP and Cisco Database Layer Monitor services. Also, use RTMT to look for error messages that may have occurred around the time of the alarm. Ensure that the database server is running, and that the Cisco Database Layer Monitor service is running without problems. If this alarm persists, contact the Cisco Technical Assistance Center (TAC) with TFTP service and database trace files. Error Message %UC_TFTP-3-ConfigThreadReadConfigurationFailed: %[AppID=String][ClusterID=String] [NodeID=String]: Failed to retrieve enterprise parameter values from database at TFTP service startup.. Explanation This is usually caused by database access failure. Recommended Action In Cisco Unified Serviceability, enable Detailed level traces in the Trace Configuration window for TFTP and Cisco Database Layer Monitor services. Also, use RTMT to look for error messages that may have occurred around the time of the alarm. 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 58/343