/mcpError Message %UC_JAVAAPPLICATIONS-2-DNAliasServiceInitiatingFailover: %[AppName=String] [LDAPIpAddress=String][ToLDAPIpAddress=String][AppID=String][ClusterID=String] [NodeID=String]: Failover initiated from the current External Call Routing LDAP server to the next External Call Routing LDAP server. Explanation Failover initiated from the current External Call Routing LDAP server to the next External Call Routing LDAP server Recommended Action Network admin should examine the External Call Routing LDAP database and take necessary corrective action Error Message %UC_JAVAAPPLICATIONS-5-DNAliasServiceInitiatingFailback: %[AppName=String] [LDAPIpAddress=String][ToLDAPIpAddress=String][AppID=String][ClusterID=String] [NodeID=String]: Failback initiated from the current External Call Routing LDAP server to the previous External Call Routing LDAP server. Explanation Failback initiated from the current External Call Routing LDAP server to the previous External Call Routing LDAP server Recommended Action No recommended action Error Message %UC_JAVAAPPLICATIONS-6-DNAliasServiceStopped: %[AppName=String][AppID=String] [ClusterID=String][NodeID=String]: Cisco Directory Number Alias Service stopped . Explanation Application stopped successfully Recommended Action No action required. Error Message %UC_JAVAAPPLICATIONS-2-DNAliasServiceWatchdogInitRestart: %[AppName=String] [AppID=String][ClusterID=String][NodeID=String]: Cisco Directory Number Alias Service Restarting. Explanation Application is being restarted due to too many unresponsive threads. Recommended Action Please note the time stamp when the alarm is raised, collect the logs corresponding to the time stamp using either CLI or RTMT and contact Cisco TAC for support. CLI : "file search activelog cm/trace/dnaliassync/log4j time stamp" gives the file number and "file get activelog /cm/trace/dnaliassync/log4j/log-name" is to be run to get the files. RTMT : follow the path "Trace Log Central > Remote Browse > Cisco Directory Number Alias Sync" and select the files corresponding to the time stamp. Error Message %UC_JAVAAPPLICATIONS-3-DNAliasServiceNewProcessingThreadStarted: %[AppName=String] [Cause=String][AppID=String][ClusterID=String][NodeID=String]: Cisco Directory Number Alias Service has initiated a new thread. Explanation Application has started a new instance of the main Processing Thread as the previous instance was detected to be hung and out of service. Recommended Action Network admin should contact Cisco TAC for support if the problem persists and this alarm is issued more than 5 times after the service is started. 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 84/343