/mcpError Message %UC_JAVAAPPLICATIONS-3-SmartCallHomeMessageSendFailed: %[MessageName=String] [MessageDetail=String][AppID=String][ClusterID=String][NodeID=String]: This alarm will be raised when call home messages do not reach Cisco backend server due to one of the below condtions mentioned : 1) User selected Secure Web(HTTPS) option in 'Send to TAC' field for sending the messages : Smart Call Home backend server is down/unreachable or DNS settings done by the user are not correct.2) User selected email option in 'Send to TAC' field for sending the messages : SMTP server is down/unreachable or is not configured correctly so the messages did not reach Smart Call Home backend server.3) User selected Secure Web(HTTPS) through Proxy option in 'Send to TAC' field for sending the messages : Proxy settings are not correct or Proxy server is unreachable so the messages did not reach Smart Call Home backend server.. Explanation Smart Call Home messages could not be sent to SCH backend server due to connectivity issues Recommended Action 1) Please check if DNS is configured and reachable and you have valid certificates if you are using Secure Web(HTTPS) option for sending Smart Call Home Messages.2) Please check if SMTP server is configured and reachable if you are using email option for sending Smart Call Home Messages.3) Please check if Proxy server is up and running if you are using Secure Web(HTTPS) through Proxy option for sending Smart Call Home Messages Error Message %UC_JAVAAPPLICATIONS-6-CiscoDirSyncProcessCompletedWithError: %[AgreementId=String] [Reason=String][AppID=String][ClusterID=String][NodeID=String]: LDAPSync process completed on particular sync agreement with errors Explanation Completed LDAP sync with some errors. Please check the logs for more details. Recommended Action No action required Error Message %UC_JAVAAPPLICATIONS-3-JabberClientAlarm: %[Type=String][ErrorDescription=String] [TrackingId=String][SessionId=String][UserJid=String][OtherInfo=String][AppID=String] [ClusterID=String][NodeID=String]: This is an alarm generated by Jabber Client Explanation There was an error that occurred on Jabber Client side Recommended Action Refer to the Type, Error Description fields for more details Error Message %UC_JAVAAPPLICATIONS-6-CiscoDirSyncZeroOrgsSynced: %[AgreementId=String][Reason=String] [AppID=String][ClusterID=String][NodeID=String]: This is alarm to indicate the ldapsearch resulted in zero orgs when searched Explanation Unable to fetch any orgs from LDAP server. Please check the logs for more details. Recommended Action Please check DirSync logs for more information on LDAP search results and also how the entries are configured on the LDAP server 5/24/26, 3:34 AM System Error Messages for Cisco Unified Communications Manager 15 - Cisco https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/err_msgs/15_x/ccmalarms15.html 85/343