McDewey

B is Agent C is Recording Device BIB on B is set to on. Recording Type on B is Application Invoked C is configured as the recording device for B Basic Recording Scenario Expected result Action Line_CallDevSpecific (dwparam1 = RecordingStarted) will be fired for B Line_CallDevSpecific(dwparam1 = DevSpecifcData, dwparam2 = CallAttributeInfo) will be fired to on B CallReason = LINECALLREASON_DIRECT Devspecific part will contain the following CallAttributeTye = ‘CallAttribute_RecordedCall’ Address = C’s DN, Partition = C’s Partition Device Name = C’s Device Name Transaction ID = 0 Call Security Status = Not Authenticated LineInitialize Device A,B and C is not-Secure LineOpen on A and B A calls B;B answers the Call B issues LineDevSpecific (Start Recording, BothLocalAndRemote) for A-B call LineGetCallInfo on B CallReason = LINECALLREASON_UNKNOWN Variant 1 : Monitor the Customer and Agent Lines after the Recording Session is Started. LineGetCallInfo on B Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 962 Message Sequence Charts Basic Recording Scenario