McDewey

Expected events Action APP receives PHONE_REMOVE / LINE_REMOVE Remove user from Standard Supports Connected Xfer/Conf user group User Is Removed From Standard Supports Connected Xfer/Conf Group While Line Is Open Expected events Action RT PHONE/LINE is enumerated to APP user is in "Standard Supports Connected Xfer/Conf" group RT phone A is in user's control list Application does LineInitialize Successful App sends LineOpen to open line on Cisco Unified IP phone (future version) phone TSP sends LINE_CLOSE APP receives LINE_REMOVE Remove user from Standard Supports Connected Xfer/Conf group User Is Added to Standard Supports Connected Xfer/Conf Group Expected events Action RT PHONE/LINE is not enumerated to APP user is not in "Standard Supports Connected Xfer/Conf" group RT phone A is in user's control list Application does LineInitialize APP receives PHONE_CREATE / LINE_CREATE Add user to Standard Supports Connected Xfer/Conf group Unrestricted Unified CM Table 132: Application Tries Secure Connection to Unrestricted Unified CM During Upgrade Events, requests and responses Action LineInitialize successful All lines associated are enumerated. OutOfService Events for all the Devices/Lines. ***TSP will internally try to Connect CTI in Secure mode. As CTI is upgraded to Non-secure, the Connection Fails and applications are not notified. Application has to disable “Secure Connection to CTI Manager” on the Security tab in TSP UI to setup connection to CTI/CUCM. CUCM – Restricted UCM TSP is configured to connect Secure Application calls LineInitialize *** Upgrade CUCM to Unrestricted Unified CM CCM/CTI services restarted Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1010 Message Sequence Charts Unrestricted Unified CM