McDewey

Events, Requests, and Responses Action At B: CONNECTED devSpecific type = CallAttribute_SilentMonitorCall dn = C, partition = C’s Partition, deviceName = C’s device transactionId = xxxx, tone = PlayToneDirection_RemoteOnly IDLE IDLE At C: No change in callInfo and no additional events B issues a lineRemoveFromConference to drop D. Supervisor Holds/Resumes the Whisper Coaching Monitoring Session Additional Setup: IP Phone D Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1021 Message Sequence Charts Supervisor Holds/Resumes the Whisper Coaching Monitoring Session