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The password of a user with Credential Policy configured can expire for any of the following reasons: • User did not reset the password before the password expiry date. • Credential Policy was not reconfigured to increase the number of days until password expiry. Expired Password can be reset by either the administrator or the user. CiscoTSP notifies the user about the expired password as follows: Popup message from CiscoTSP notifier: Unified CM TSP initialization failed -Password has Expired, Please RESET Password Application Event Log message: ERROR : Provider Open Failed as Password is expired. User can RESET the Password Popup message from CiscoTSP notifier: Unified CM TSP initialization failed -Password has Expired, User cannot RESET the Password, Please contact ADMIN Application Event Log message: ERROR : Provider Open Failed as Password is expired. User cannot RESET the Password, Please contact ADMIN Account Lock A user account gets locked in any of the following conditions: • Threshold number of incorrect logins is exceeded. This appears as Failed Logon in the user credential page. • Administrator has locked the user account. • Credential has not been used in a number of days as specified onthe user credential page and the account is locked due to inactivity. This appears as Inactive Days Allowed on the user credential page. CiscoTSP notifies the user about the initialization failure as follows: Popup message from CiscoTSP notifier: Unified CM TSP initialization failed -Account is LOCKED. Application Event Log message: ERROR: Provider Open Failed as User Account is LOCKED. Interface Changes No interface changes. Message Sequences There are no message sequences. Backward Compatibility Feature is backward compatible. Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 83 Features Supported by TSP Account Lock

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