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the Cisco Unified Communications Manager. If lines are available, choose one of the lines, keep the Address set to zero (0) and click OK. Enter a Number to dial, and a call should be placed to that number. If call is successful, you know that the TSP is operational on the machine where the TSP is installed. If problems are encountered with installation and setup of Remote TSP, this test represents a good way to verify whether the TSP is operating properly and that the problem is with the configuration and setup of Remote TSP. Version Compatibility Cisco recommends that the TSP client should always use the plug-in that is downloaded from corresponding Cisco Unified Communications Manager server. Cisco TSP Readme The Cisco Unified Communications Manager TSP readme file is copied to the client PC when TSP plug-in is installed. Unsupported CTI Events for SIP Phones The following CTI events are not generated for SIP phones. Third party applications that expect these call events should use SCCP phones: • CallOpenLogicalChannelEvent • CallRingEvent • DeviceLampModeChangedEvent • DeviceModeChangedEvent • DeviceDisplayChangedEvent • DeviceFeatureButtonPressedEvent • DeviceKeyPressedEvent • DeviceLampModeChangedEvent • DeviceRingModeChangedEvent Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 1046 Troubleshooting Cisco Unified TAPI Version Compatibility

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