McDewey

In a case where more than one TSP instance is installed, you must use the client UI-based installation package when upgrading the TSP to maintain the existing configuration settings. Note Using Cisco TSP The following section describes program group and program elements. Program Group and Program Elements There is a new program group called Cisco TAPI created during installation and contains the following program elements: • Cisco TAPI Configuration—Displays the configuration tool for all TSP instances. If the logged-in User has local Administrative rights, then all settings can be changed. If the administrator selects Allow Standard User to Update Credentials, then the Cisco TAPI Configuration tool only allows the UserID/Password to be updated. • Cisco TAPI Media Driver Configuration—Displays the configuration settings for the Cisco Media Driver. The settings apply to all configured TSP instances. • Launch Cisco TAPI Notifier—Starts the Cisco TSP Notifier tool to help detect communication issues between Cisco Unified CM and the PC. • Open Cisco TAPI Media Driver Readme—Displays the Cisco Media Driver Readme file. • Open Cisco TAPI Readme—Displays the Cisco TSP Readme file. • Open Cisco TAPI Release Notes—Displays the Cisco TSP Release Notes for the installed version. • Uninstall Cisco TAPI—Removes Cisco TSP and Cisco Media Driver from the PC. The Cisco Wave Driver (if installed) must be removed using the Telephony Services applet found in the Control Panel. After installation is completed, the program group appears as shown below. Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 125 Cisco Unified TAPI Installation Using Cisco TSP