McDewey

Figure 30: Cisco Unified Communications Manager TSP Advanced Tab The table below describes the Advanced tab fields that must be set. Table 12: Advanced Configuration Fields Description Field Use this field to designate the time that the TSP waits to receive a response to a synchronous message. The value displays in seconds, and the default value is 15. Range goes from 5 to 60 seconds. Synchronous Message Timeout (secs) Use this field to designate the interval at which the heartbeat messages are sent from TSP to detect whether the CTI Manager connection is still alive. TSP sends heartbeats when no traffic exists between the TSP and CTI Manager for 30 seconds or more. The default interval is 30 seconds. Range goes from 30 to 300 seconds. Requested Heartbeat Interval (secs) Use this field to designate the interval between reconnection attempts after a CTI Manager connection failure. The default value is 30 seconds. Range goes from 15 to 300 seconds. Connect Retry Interval (secs) Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 138 Cisco Unified TAPI Installation Advanced