/mcp• PhoneGetDisplay (but only after a PhoneSetDisplay) TSP does not pass unicode name for phones that are running SIP. AES 256 Algorithm IDs From release 10.5(2) Cisco Unified Communications Manager has updated its list of supported encryption algorithm IDs. CiscoTSP has also updated its list of SRTP AlgorithmIDs. The new CiscoSRTPAlgorithm IDs added to CiscoLineDevSpecificMsg.h are: • SRTP_AES_CM_128_HMAC_SHA1_80 • SRTP_F8_128_HMAC_SHA1_32 • SRTP_F8_128_HMAC_SHA1_80 • SRTP_AEAD_AES_128_GCM • SRTP_AEAD_AES_256_GCM The SRTP_AEAD_128_GCM and SRTP_AEAD_AES_256_GCM will be negotiated only for secure calls between two SIP endpoints. CTI Ports can register with the above mentioned algorithm IDs, but will negotiate only on the existing SRTP_AEAD_128_COUNTER for a secure call. Agent Greeting Agent Greeting allows a CTI application (for example, the Contact Center) to instruct Unified Communications Manager to automatically play a pre-recorded announcement to the customer immediately after a successful media connection to the agent device. Applications are responsible for answering this call and playing greeting (for example, “Thank you for calling Citibank Visa. My name is Joe. May I have your account number please.”). The agent and customer can hear the agent greeting and the agent can remain on mute until the greeting ends or talk to the customer before the greeting ends. To support the Agent Greeting feature, Cisco Unified TSP introduces a new CCiscoLineDevSpecific extension to initiate and stop Agent Greeting. To handle agent greetings during the customer calls: • CCiscoLineDevSpecificStartSendMediaToBIBRequest allows the application to initiate an agent greeting to the customer call. The request contains IVRDN and CGPNToIVR. • CCiscoLineDevSpecificStopSendMediaToBIBRequest allows the application to stop an agent greeting. This request is placed on the line where the agent greeting is currently playing and no other parameter is required. • When an agent greeting is initiated or stopped, Cisco Unified TSP sends LineCallDevSpecific (SLDSMT_MEDIA_TO_BIB_STARTED) or LineCallDevSpecific (SLDSMT_MEDIA_TO_BIB_ENDED) to application. • In the case of an agent greeting ended event, param2 indicates if the agent greeting was played successfully. • If the application opens another line while an agent greeting is currently playing to the agent-to-customer call, Cisco Unified TSP exposes SendMediaToBIB bitmap in CallAttributeBits bitmap of Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 26 Features Supported by TSP AES 256 Algorithm IDs