McDewey

Events, requests and responses Action At 1002: the request is successful Application receives LineCallDevSpecific (SLDSMT_MEDIA_TO_BIB_STARTED) event At 5555: CONNECTED, dwreason = LINECALLREASON_UNKNOWN (unknown) ExtendedCallReason = CtiReasonSendMediaToBIB Calling = CgpnToIVR Called = 5555 Connected = CgpnToIVR CallAttributeBitMask = ServerCall bit will be set At 5555: CONNECTED, dwreason = LINECALLREASON_UNKNOWN (unknown) ExtendedCallReason = CtiReasonSendMediaToBIB Calling = 5555 Called = 5555 Connected = CallAttributeBitMask = ServerCall bit will be set Media event sent to application (StartTransmissionEvent) Application issues CCiscoLineDevSpecificStartSendMediaToBIBRequest on 1002 (CM feature creates server call to IVR1 5555, 5555 answers call) Server-IVR call is redirected to BIB IVR1 selects/plays agent’s greeting At 1002: CCiscoLineDevSpecificStartCallRecording will be successful and recording is in session Application sends CCiscoLineDevSpecificStartCallRecording to 1002 Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 462 Message Sequence Charts Message Sequence Charts