McDewey

Expected events Action At A: LINE_CALLSTATE -RINGBACK CallReason = x1(Direct) ExtendedCallReason = x1(DirectCall) Caller = A Called = HP1, HuntPilot = HP1 At LG1: LINE_CALLSTATE -ACCEPTED CallReason = x400(unknown) ExtendedCallReason = x31(CallDeQueueAgentsUnavailable) Caller = A, Called = HP1 At A: LINE_CALLSTATE -CONNECTED CallReason = x1(Direct) ExtendedCallReason = x1(DirectCall) Caller = A Called = HP1, HuntPilot = HP1 Connected = B HuntPilot = HP2 At B: LINE_CALLSTATE -CONNECTED CallReason = x400(unknown) ExtendedCallReason = x31(CallDeQueueAgentsUnavailable) Caller = A Called = HP1 Connected = A App initiates call from A to HP1. (None of the Huntmembers are registered or logged in). Destination When There Are No Agents Logged In or Registered = 'HP2' Call offered on HP2. HP2 Answers the call. Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 523 Message Sequence Charts Message Sequence Charts