McDewey

Automatic Recording Recording type on A (agent phone) is configured as Automatic. D is configured as a Recorder Device. TAPI structures TAPI messages CTI messages Action Party A A recieves a call from B, and A answers the call Recording session gets established between the agent phone and the recorder LINECALLINFO (hCall-1) hLine = A dwCallID = T1 dwOrigin = INTERNAL dwReason = DIRECT dwCallerID = B dwCalledID = A dwConnectedID = B dwRedirectionID = NP dwRedirectingID = NP LINE_CALLSTATE hDevice = hCall-1 dwCallbackInstance = 0 dwParam1 = CONNECTED dwParam2 = ACTIVE dwParam3 = 0 CallStateChangedEvent, CH = C1, State = Connected, Cause = CauseNoError, Reason = Direct, Calling = B, Called = A, OrigCalled = A, LR = NP LINECALLINFO (hCall-1) hLine = A dwCallID = T1 dwOrigin = OUTBOUND dwReason = DIRECT dwCallerID = B dwCalledID = A dwConnectedID = B dwRedirectionID = NP dwRedirectingID = NP LINE_CALLDEVSPECIFIC hDevice = hCall-1 dwCallbackInstance = 0 dwParam1 = SLDSMT_RECORDING_ STARTED dwParam2 = 0 dwParam3 = 0 RecordingStartedEvent, CH = C1 Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 893 Message Sequence Charts Automatic Recording