McDewey

Table 123: Have a Persistent Call and Customer Call Connected. Invoke redirect() on the Persistent Call Which Should Be Rejected Call Info Events Actions ProvInServiceEv User1 opens Provider and adds a provider observer. Assume already have a persistent call with GC1 and customer call with GC2. Let "ex" be an instance of PlatformException: ((CiscoJtapiException) ex).getErrorCode() = CiscoJtapiException. CTIERR_OPERATION_NOT_ALLOWED_ ON_PERSISTENT _CALL. Caught exception com.cisco.jtapi.PlatformException: Operation is not allowed on a Persistent Call. Invoke redirect("2000") on the persistent call. Presentation Indication Making a Call Through Translation Pattern The following table describes the message sequences for the Presentation Indication scenario of making a call through translation pattern. In the Translation Pattern admin pages, both the callerID/Name and ConnectedID/Name get set to "Restricted". TAPI structures TAPI messages CTI messages Action LINECALLINFO (hCall-1) hLine = A dwCallID = T1 dwOrigin = OUTBOUND dwReason = DIRECT dwCallerID = A dwCalledID = NP dwConnectedID = NP dwRedirectionID = NP dwRedirectionID = NP LINE_APPNEWCALL hDevice = A dwCallbackInstance = 0 dwParam1 = 0 dwParam2 = hCall-1 dwParam3 = OWNER NewCallEvent, CH = C1, GCH = G1, Calling = A, Called = NP, OrigCalled = NP, LR = NP, State = Dialtone, Origin = OutBound, Reason = Direct Party A goes off-hook Cisco Unified TAPI Developers Guide for Cisco Unified Communications Manager, Release 15 and SUs 921 Message Sequence Charts Presentation Indication