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Corporate Headquarters: Copyright © 2004 Cisco Systems, Inc. All rights reserved. Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA Voice Log Translator 2.3.1 User Guide Cisco Voice Log Translator is a Microsoft Windows software-based tool that parses and translates Cisco CallManager and Cisco Java Telephony API (JTAPI) client trace-log messages. The tool enables you to filter and organize messages and access raw message text or detailed message-text descriptions to aid in troubleshooting. This document describes how to use Voice Log Translator. Note • You can access more information about Voice Log Translator—including capabilities, supported protocols, and how to download and install the latest version—from the following website: http://www.cisco.com/partner/WWChannels/technologies/IPT/operate3.html • You can send feedback or questions (engineers will respond as time allows) to the following e-mail address: voice-log-translator-support@external.cisco.com Contents • Prerequisites for Voice Log Translator, page 2 • Information About Voice Log Translator, page 2 • How to Use Voice Log Translator to Work with Trace-Log Messages, page 6 • Obtaining Documentation, page 13 • Documentation Feedback, page 14 • Obtaining Technical Assistance, page 14 • Obtaining Additional Publications and Information, page 15