/mcpNotes Parameter Provided Possible Values Description Type Parameter Nonvoice Tasks Voice Calls Size: • Call variable: 40 bytes • ECC/named variable: Sum of all names, values, and index (if array) must be less than or equal to 2000 bytes. Each ECC variable value cannot exceed the length defined in the CTI server administration user interface. Yes Yes callvariable1 through callvariable10 ECC variables The following Outbound variables: • BACampaign • BAAccountNumber • BAResponse • BAStatus • BADialedListID • BATimeZone • BABuddyName • BACustomerNumber (Unified CCX only) For information about possible values for BAStatus, see Outbound Call Types and BAStatus, on page 132. Contains the name and value of a call variable belonging to this dialog. The name indicates whether the variable is a call variable or an ECC variable Call variable names start with callVariable#, where # is 1-10. ECC variable names (both scalar and array) are prepended with “user”. ECC variable arrays include an index enclosed within square brackets located at the end of the ECC array name (for example, user.myarray[2]). Outbound Option call variables provide additional details about an Outbound Option call. String --->CallVariable Yes Yes — A list of all participants (both internal and external) involved in the dialog. Collection participants Yes Yes — Information about one participant in the dialog. Collection -->Participant Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 118 Cisco Finesse Desktop APIs Dialog API Parameters