/mcp<Team> <uri>/finesse/api/Team/34</uri> <id>34</id> <name>My Team</name> <users> <User> <uri>/finesse/api/User/1234/</uri> <loginId>1234</loginId> <firstName>Charles</firstName> <lastName>Brown</lastName> <mediaState>BUSY</mediaState> <dialogs>/finesse/api/User/1234/Dialogs</dialogs> <extension>1001001</extension> <pendingState></pendingState> <state>LOGOUT</state> <stateChangeTime>2012-03-01T17:58:21.345Z</stateChangeTime> </User> <User> <uri>/finesse/api/User/1235/</uri> <loginId>1235</loginId> <firstName>Jack</firstName> <lastName>Brawn</lastName> <dialogs>/finesse/api/User/1235/Dialogs</dialogs> <extension>1001002</extension> <pendingState></pendingState> <state>NOT_READY</state> <reasonCode> <category>NOT_READY</category> <code>12</code> <label>Lunch Break</label> <id>1</id> <uri>/finesse/api/ReasonCode/1</uri> </reasonCode> <stateChangeTime>2012-03-01T18:22:25.123Z</stateChangeTime> </User> ...Other Users... </users> </Team> Example Response for Unified CCX deployment: <ApiErrors> <ApiError> <ErrorType>Authorization Failure</ErrorType> <ErrorMessage>UNAUTHORIZED</ErrorMessage> <ErrorData>jsmith</ErrorData> </ApiError> </ApiErrors> Example Failure Response: Team—Get List of TeamMessages This API allows the user to get a list of all active TeamMessages for a particular team. https://<FQDN>/finesse/api/Team/<teamid>/TeamMessages URI: https://finesse1.xyz.com/finesse/api/Team/5000/TeamMessages Example URI: Agents and Supervisors of the team can use this API. Security Constraints: GET HTTP Method: — Content Type: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 147 Cisco Finesse Desktop APIs Team—Get List of TeamMessages