McDewey

Single Sign-On—Refresh Existing Access Token This API allows a user to refresh an existing access token that is about to expire. • Third-party applications have to refresh the access token after 75% of the token expiry time is elapsed. • Invoking this API might involve browser redirect to Cisco Identity Service and Identity Provider. Note https://<FQDN>/desktop/sso/token URI: https://finesse1.xyz.com/desktop/sso/token Example URI: Agents and supervisors can use this API. Security Constraints: POST HTTP Method: application/x-www-form-urlencoded Content Type: Application/JSON Input/Output Format: — HTTP Request: token=<token value> refresh-token=<refresh token value> (Optional) return_user=yes Request URI Parameters: 200: Success 400: Bad Request 401: Unauthorized 500: Internal Server Error HTTP Response: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 193 Cisco Finesse Desktop APIs Single Sign-On—Refresh Existing Access Token