/mcpTeamMessage—Create a Team Message This API allows the user to create a TeamMessage object. https://<FQDN>/finesse/api/TeamMessage URI: https://finesse1.xyz.com/finesse/api/TeamMessages Example URI: Supervisors or administrators can use this API. Security Constraints: POST HTTP Method: Application/XML Content Type: XML Input/Output Format: — HTTP Request: 200: Success 207: Partially succeeded 207 indicates that one of the operations (Create or Delete) has succeeded but publishing to the alternate node might have failed due to DB replication issues. In this case, the message broadcasted by a supervisor (logged in to one of the Finesse nodes) might not be displayed to the agents logged in to the alternate Finesse node. Note 401: Authorization Failure 404: Not Found 500: Internal Server Error 503: Service Unavailable HTTP Response: <TeamMessage> <duration>100</duration> <content>content 3</content> <teams> <team>5000</team> <team>5052</team> </teams> </TeamMessage> Example Response: <ApiErrors> <ApiError> <ErrorType>System Resource Limit Exceeded</ErrorType> <ErrorData>teammessage.max.limit.exceeded</ErrorData> <ErrorMessage>MAX_ACTIVE_MESSAGE_LIMIT_EXCEEDED</ErrorMessage> </ApiError> </ApiErrors> Example Failure Response: TeamMessage—Delete a Team Message This API allows the supervisor who created the Team Message or administrator, to delete a Team Message. The supervisor or administrator can reference the existing TeamMessage object by its ID. Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 202 Cisco Finesse Desktop APIs TeamMessage—Create a Team Message