McDewey

Description Error Type Status Unauthorized (for example, the user is not yet authenticated in the Web Session). The user is not authorized to use the API (the user is not an administrator). Authorization Failure 401 The authenticated user tried to use the identity of another user. Invalid Authorization User Specified 401 The user attempted to run the API against the secondary Finesse server. Configuration APIs cannot be run against the secondary Finesse server. Forbidden 403 The specified resource cannot be found. Not Found 404 Any runtime exception is caught and responded with this error. Internal Server Error 500 ChatConfig The ChatConfig object is a container element that holds the Finesse chat configuration and URLs of the primary and secondary chat servers. The ChatConfig object is structured as follows: <ChatConfig> <uri>/finesse/api/ChatConfig</uri> <primaryNode></primaryNode> <secondaryNode></secondaryNode> </ChatConfig> ChatConfig APIs ChatConfig—Get This API allows an administrator to get a copy of the ChatConfig object. https://<FQDN>/finesse/api/ChatConfig URI: https://finesse1.xyz.com/finesse/api/ChatConfig Example URI: Administrators and agents can use this API. Security Constraints: GET HTTP Method: — Content Type: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 250 Cisco Finesse Configuration APIs ChatConfig