/mcpOnly administrators can use this API. Security Constraints: GET HTTP Method: — Content Type: XML Input/Output Format: — HTTP Request: 200: Success 401: Authorization Failure 403: Forbidden 500: Internal Server Error HTTP Response: <MediaPropertiesLayout> <uri>/finesse/api/MediaPropertiesLayout/{id}</uri> <name>Default</name> <description>This is the default layout</description> <type>DEFAULT</type> <header> <entry> <displayName>Customer Name</displayName> <mediaProperty>callVariable1</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </header> <column> <entry> <displayName>Customer Name</displayName> <mediaProperty>callVariable1</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> <entry> <displayName>Customer Acct#</displayName> <mediaProperty>user.cisco.acctnum</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </column> <column> <entry> <displayName>Support contract</displayName> <mediaProperty>callVariable2</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> <entry> <displayName>Product calling about</displayName> <mediaProperty>callVariable3</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </column> </MediaPropertiesLayout> Example Response: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 259 Cisco Finesse Configuration APIs MediaPropertiesLayout—Get Default Layout