/mcp<MediaPropertiesLayout> <name>Layout name</name> <description>Layout description</description> <header> <entry> <displayName>Customer Name</displayName> <mediaProperty>callVariable1</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </header> <column> <entry> <displayName>Customer Name</displayName> <mediaProperty>callVariable1</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> <entry> <displayName>Customer Acct#</displayName> <mediaProperty>user.cisco.acctnum</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </column> <column> <entry> <displayName>Support contract</displayName> <mediaProperty>callVariable2</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> <entry> <displayName>Product calling about</displayName> <mediaProperty>callVariable3</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </column> </MediaPropertiesLayout> HTTP Request: name (required): Name of the media properties layout description (optional): Description of the media properties layout header (optional): Mapping for a single mediaProperty to be displayed with a label on the call details in the agent or supervisor desktop column (optional): Grouping of mediaProperties for agent or supervisor desktops entry (optional): Contains a displayName and mediaProperty combination displayName (required): Name of the field to be displayed to the agent or supervisor mediaProperty (required): Value of the entry to be displayed to the agent or supervisor matched with the displayName in the same entry showInPopOver: Indicates if the call variables to be displayed in the Call PopOver are based on the set value (true or false) uiEditable: Indicates if the call variable values can be edited in the agent and supervisor desktop (true or false) Request Parameters: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 264 Cisco Finesse Configuration APIs MediaPropertiesLayout—Update