/mcp<MediaPropertiesLayout> <name>Default</name> <description>default layout</description> <header> <entry> <displayName>Customer Name</displayName> <mediaProperty>callVariable1</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </header> <column> <entry> <displayName>Customer Name</displayName> <mediaProperty>callVariable1</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> <entry> <displayName>Customer Acct#</displayName> <mediaProperty>user.cisco.acctnum</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </column> <column> <entry> <displayName>Support contract</displayName> <mediaProperty>callVariable2</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> <entry> <displayName>Product calling about</displayName> <mediaProperty>callVariable3</mediaProperty> <showInPopOver>false</showInPopOver> <uiEditable>false</uiEditable> </entry> </column> </MediaPropertiesLayout> HTTP Request: name (required): Name of the media properties layout description (optional): Description of the media properties layout header (optional): Contains displayName and mediaProperty that appears in the call header on the desktop column (optional): Grouping of media properties for the Finesse desktop (can contain a maximum of 10 entries) entry (optional): Contains a displayName and mediaProperty displayName (required): A label that describes the mediaProperty for that entry mediaProperty (required): The name of the variable for that entry showInPopOver: Indicates if the call variables to be displayed in the Call PopOver are based on the set value (true or false) uiEditable: Indicates if the call variable values can be edited in the agent and supervisor desktop (true or false) Request Parameters: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 266 Cisco Finesse Configuration APIs MediaPropertiesLayout—Update Default Layout