/mcptext/plain, text/CSV Input/Output Format: <form action="https://finesse1.xyz.com/finesse/api/PhoneBook/34/Contacts/csvFileContent" enctype="multipart/form-data" method="post"> <p> File(s): <input type="file" name="datafile" size="40"> </p> <div> <input type="submit" value="Import"> </div> </form> Example HTML Form: -----------------------------13290916118636 Content-Disposition: form-data; name="phonebook" -----------------------------13290916118636 Content-Disposition: form-data; name="datafile"; filename="pb.csv" Content-Type: application/vnd.ms-excel "First Name","Last Name","Phone Number","Notes" "Amanda","Cohen","6511234","" "Nicholas","Knight","6125551228","Sales" "Natalie","Lambert","9525559876","Benefits" "Joseph","Stonetree","6515557612","Manager" HTTP Request: id (required): The database ID for the phonebook Request Parameters: 202: Successfully Accepted This response indicates a successful completion of the request. The request is processed and the actual response is sent as part of and updated to the PhoneBook object. Note 400: Invalid Input 400: Maximum Exceeded 401: Authorization Failure 403: Forbidden 404: Not Found 500: Internal Server Error HTTP Response: <ApiErrors> <ApiError> <ErrorType>Authorization Failure</ErrorType> <ErrorMessage>UNAUTHORIZED</ErrorMessage> <ErrorData>jsmith</ErrorData> </ApiError> </ApiErrors> Example Failure Response: PhoneBook—Import Contact List (XML) This API allows an administrator to replace all the contacts in a specific phone book by importing a collection of contacts. The collection can contain up to 6000 contacts. All existing contacts in the phone book are deleted before the new contacts are inserted. Contacts that contain errors are not inserted. Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 277 Cisco Finesse Configuration APIs PhoneBook—Import Contact List (XML)