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https://<FQDN>/finesse/api/PhoneBook/<id>/Contacts/csvFileContent URI: https://finesse1.xyz.com/finesse/api/PhoneBook/34/Contacts/csvFileContent Example URI: Only administrators can use this API. Security Constraints: GET HTTP Method: text/CSV Content Type: Multipart/form-data type=file Input/Output Format: "First Name","Last Name","Phone Number","Notes" "Amanda","Cohen","6511234","" "Nicholas","Knight","6125551228","Sales" "Natalie","Lambert","9525559876","Benefits" "Joseph","Stonetree","6515557612","Manager" Example Exported CSV File: 200: Success This response indicates a successful completion of the request. After a successful request, browser clients are prompted to save the returned content as a CSV file. Note 400: Finesse API Error 401: Authorization Failure 403: Forbidden 404: Not Found 500: Internal Server Error HTTP Response: <ApiErrors> <ApiError> <ErrorType>Authorization Failure</ErrorType> <ErrorMessage>UNAUTHORIZED</ErrorMessage> <ErrorData>jsmith</ErrorData> </ApiError> </ApiErrors> Example Failure Response: PhoneBook API Parameters Notes Possible Values Description Type Parameter The id in the URI maps to the primary key of the phone book entry. — The URI to get a new copy of the PhoneBook object. String uri — The name of the phone book. String name GLOBAL, TEAM The type of phone book. String type Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 279 Cisco Finesse Configuration APIs PhoneBook API Parameters