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<Workflow> <uri>/finesse/api/Workflow/195</uri> <name>Workflow A</name> <description>Workflow description</description> <media>Media Channel</media> <TriggerSet> <type>SYSTEM</type> <name>CALL_ARRIVES</name> <triggers> <Trigger> <Variable> <name>mediaType</name> <node>//Dialog/mediaType</node> <type>CUSTOM</type> </Variable> <comparator>IS_EQUAL</comparator> <value>Voice</value> </Trigger> <Trigger> <Variable> <name>callType</name> <node>//Dialog/mediaProperties/callType</node> <type>CUSTOM</type> </Variable> <comparator>IS_IN_LIST</comparator> <value>ACD_IN,PREROUTE_ACD_IN,PREROUTE_ DIRECT_AGENT,TRANSFER,OVERFLOW_IN, OTHER_IN,AGENT_OUT,OUT,OUTBOUND,OUTBOUND_ CALLBACK,OUTBOUND_PERSONAL_CALLBACK,AGENT_INSIDE, OFFERED,CONSULT,CONSULT_OFFERED,CONSULT_CONFERENCE, CONFERENCE,TASK_ROUTED_BY_ICM,TASK_ROUTED_BY_ APPLICATION,VOICE_CALL_BACK,NON_ACD,SUPERVISOR_ BARGE_IN,NULL</value> </Trigger> <Trigger> <Variable> <name>state</name> <node>//Dialog/participants/Participant/mediaAddress[.=${userExtension}]/../state</node> <type>CUSTOM</type> </Variable> <comparator>IS_IN_LIST</comparator> <value>ALERTING,ACTIVE,HELD</value> </Trigger> </triggers> </TriggerSet> <ConditionSet> <applyMethod>ALL</applyMethod> <conditions> <Condition> <Variable> <name>callVariable1</name> <type>SYSTEM</type> </Variable> <comparator>CONTAINS</comparator> <value>1234</value> </Condition> <Condition> <Variable> <name>user.foo.bar[1}</name> <node>/dialogs/Dialog/mediaProperties/callvariables/CallVariable/name[.="user.foo.bar[1]"]/../value</node> Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 293 Cisco Finesse Configuration APIs Workflow—Get