McDewey

Workflow API Parameters Notes Possible Values Description Type Parameter The id in the URI maps to the primary key of the workflow. — The URI to get a new copy of the Workflow object. String uri Must be unique. Maximum of 40 characters. — The name of the workflow. String name Maximum of 128 characters. — A description of the workflow. String description Media channel maps to the media id. Domain List can be obtained from the MediaDomain API. Note • For Unified CCE, you can define custom media channels for Voice and Digital Channels. • For Unified CCX, the media channels are: • Voice with media id as 1. • Chat with media id as Chat. • Email with media id as Email. If no media channels are specified, Voice is set as the default media. Note — Media channel of the workflow String media — A set of events that cause the conditions to be evaluated. Object TriggerSet You can assign up to five conditions to a workflow. — A set of conditions that determine whether the workflow runs. Object ConditionSet Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 299 Cisco Finesse Configuration APIs Workflow API Parameters