/mcpNo 40 The window name is passed to the browser Window Open method by the work flow engine. The value can be any string other than _parent, _self, or _top. It can also be an empty string or missing entirely, in which case the workflow engine passes _blank to the Window Open method. The window name to pop open windowName Param (HTTP_REQUEST) Required? Size Possible Values Description Parameter Yes 500 The URL path is validated only to make sure its length is at least 1 and no longer than the maximum length. It is up to the user to provide a valid URL. Variables can be embedded into the URL by using a dollar sign and curly braces. For example: http://www.example.com?q=${callVariable1} will cause the workflow engine to substitute the value of callVariable1 into the path. If a literal curly brace or dollar sign is needed in the URL, they must be escaped with a backslash (e.g. { ). A literal backslash must be escaped with another backslash (e.g. \). When location is FINESSE, the protocol, host, and port should not be specified. These will be inferred automatically by Finesse when it runs the REST request. For example, to send a dialog request for dialog id 32458, the following URL should be entered: /finesse/api/Dialog/32458 The path to use in the HTTP_REQUEST action path Yes PUT, POST The method to use in the HTTP_REQUEST method No BASIC: A basic access authentication header is included in the REST request each time it is made. NONE: No authentication is used with the request, no authentication headers or other negotiation is done as part of the request. The authentication type to use in the HTTP_REQUEST authenticationType No FINESSE: The request is made to Finesse and passes the credentials of the currently logged-in user NONE: No credentials are included as part of the request. Defines if the HTTP_REQUEST is to Finesse or to a third party application location Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 313 Cisco Finesse Configuration APIs WorkflowAction API Parameters