/mcpTeam The Team object represents a team and the resources associated with that team. For more information, see Team, on page 144. The administrator uses the Team configuration APIs to assign or unassign resources (such as reason codes, wrap-up reasons, phonebooks, layout configuration, and workflows) to a specific team. Team APIs Team—Get List This API allows an administrator to get a list of teams. The team must have agents or supervisors assigned to it for the team to appear in the retrieved list. https://<FQDN>/finesse/api/Teams URI: https://finesse1.xyz.com/finesse/api/Teams Example URI: Only administrators can use this API. Security Constraints: GET HTTP Method: — Content Type: XML Input/Output Format: — HTTP Request: 200: Success 401: Authorization Failure 403: Forbidden 500: Internal Server Error HTTP Response: <Teams> <Team> ...Summary Team Object... </Team> <Team> ...Summary Team Object... </Team> <Team> ...Summary Team Object... </Team> </Teams> Example Response: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 315 Cisco Finesse Configuration APIs Team