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Multi-vendor documentation library · semantic search · MCP endpoint at /mcp

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<WrapUpReasons> <WrapUpReason> <uri>/finesse/api/WrapUpReason/123</uri> </WrapUpReason> <WrapUpReason> <uri>/finesse/api/WrapUpReason/456</uri> </WrapUpReason> <WrapUpReason> <uri>/finesse/api/WrapUpReason/789</uri> </WrapUpReason> .... </WrapUpReasons> HTTP Request: id (required): The database ID for the team Request Parameters: 200: Success 400: Bad Request 400: Finesse API Error 400: Maximum Exceeded 401: Authorization Failure 401: Invalid Authorization User Specified 403: Forbidden 404: Not Found 500: Internal Server Error HTTP Response: <ApiErrors> <ApiError> <ErrorData>574</ErrorData> <ErrorType>finesse.api.team.team_assignment_ invalid_team</ErrorType> <ErrorMessage>HTTP Status code: 404 (Not Found) Api Error Type:finesse.api.team.team_assignment_ invalid_team Error Message: This is not a valid team</ErrorMessage> </ApiError> </ApiErrors> Example Failure Response: Team—Get List of Phone Books This API allows an administrator to get a list of phone books assigned to a specific team. The list is in the same format as defined in the section PhoneBook, on page 271. https://<FQDN>/finesse/api/Team/<id>/PhoneBooks URI: https://finesse1.xyz.com/finesse/api/Team/574/PhoneBooks Example URI: Only administrators can use this API. Security Constraints: GET HTTP Method: — Content Type: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 320 Cisco Finesse Configuration APIs Team—Get List of Phone Books