/mcp— Content Type: XML Input/Output Format: — HTTP Request: 200: Success 400: Bad Request 400: Finesse API Error 401: Authorization Failure 403: Forbidden 404: Not Found 500: Internal Server Error HTTP Response: <TeamLayoutConfig> <useDefault>false</useDefault> <layoutxml> <finesseLayout xmlns="http://www.cisco.com/vtg/finesse"> <layout> <role>Agent</role> ... </layout> <layout> <role>Supervisor</role> ... </layout> </finesseLayout> </layoutxml> </TeamLayoutConfig> Example Response: <ApiErrors> <ApiError> <ErrorData>574</ErrorData> <ErrorType>finesse.api.team.team_assignment_invalid_ team&</ErrorType> <ErrorMessage>HTTP Status code: 404 (Not Found) Api Error Type:finesse.api.team.team_assignment_ invalid_team Error Message: This is not a valid team</ErrorMessage> </ApiError> </ApiErrors> Example Failure Response: Team—Update Layout Configuration This API allows an administrator to assign or unassign a layout configuration to a team. If multiple users try to update the layout configuration for the same team at the same time, the changes made by the last user to update overwrite the changes made by the other users. https://<FQDN>/finesse/api/Team/<Id>/LayoutConfig URI: https://finesse1.xyz.com/finesse/api/Team/574/LayoutConfig Example URI: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 323 Cisco Finesse Configuration APIs Team—Update Layout Configuration