/mcp<Update> <data> <dialog> <associatedDialogUri></associatedDialogUri> <fromAddress>1081001</fromAddress> <id>16804377</id> <mediaProperties> <mediaId>1</mediaId> <DNIS>1081002</DNIS> <callType>AGENT_INSIDE</callType> <callvariables> <CallVariable> <name>callVariable1</name> <value></value <queueNumber>5022</queueNumber> <queueName>UCM_PIM.Func.Agents.SG</queueName> <callKeyCallId>217</callKeyCallId> <callKeySequenceNum>1</callKeySequenceNum> <callKeyPrefix>152018</callKeyPrefix> <dialedNumber>1081002</dialedNumber> </mediaProperties> <mediaType>Voice</mediaType> <participants> <Participant> <actions> <action>TRANSFER_SST</action> <action>CONSULT_CALL</action> <action>HOLD</action> <action>UPDATE_CALL_DATA</action> <action>SEND_DTMF</action> <action>DROP</action> </actions> <mediaAddress>1081001</mediaAddress> <mediaAddressType>AGENT_DEVICE</mediaAddressType> <startTime>2014-02-04T15:33:16.653Z</startTime> <state>ACTIVE</state> <stateCause></stateCause> <stateChangeTime>2014-02-04T15:33:16.653Z</stateChangeTime> </Participant> <Participant> <actions> <action>UPDATE_CALL_DATA</action> <action>DROP</action> <action>RETRIEVE</action> </actions> <mediaAddress>1081002</mediaAddress> <mediaAddressType>AGENT_DEVICE</mediaAddressType> <startTime>2014-02-04T15:33:16.653Z</startTime> <state>HELD</state> <stateCause></stateCause> <stateChangeTime>2014-02-04T15:33:27.584Z</stateChangeTime> </Participant> </participants> <state>ACTIVE</state> <toAddress>1081002</toAddress> <uri>/finesse/api/Dialog/16804377</uri> </dialog> </data> Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 354 Cisco Finesse Notifications Dialog Notification