/mcpTeam Notification Finesse sends a team notification when the agent name or agent state changes for an agent who belongs to that team. XML Format: /finesse/api/Team/{id}/Users Node: /finesse/api/User/{id} Source: Summary version of the User object Data: <Update> <event>{put}</event> <source>/finesse/api/User/{id}</source> <requestId>xxxxxxxxx</requestId> <data> <user> <uri>/finesse/api/User/{id}</uri> <loginId>{id}</loginId> <firstName>Jack</firstName> <lastName>Brown</lastName> <state>NOT_READY</state> <stateChangeTime>2012-03-01T17:58:21.123Z</stateChangeTime> <ReasonCode> <uri>finesse/api/ReasonCode/1</uri> <code>10</code> <label>Team Meeting</label> <category>NOT_READY</category> <id>1</id> </ReasonCode> </user> </data> </Update> Payload: Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 360 Cisco Finesse Notifications Team Notification