/mcpAgent Not Ready Errors Description Error Code Error Constant There is already a pending request to make this agent Not Ready in this Media Routing Domain. 9 E_ARM_STAT_ALREADY_HAVE_PENDING_MAKE_AGENT_NOT_READY The agent cannot be made Not Ready because the agent has a pending incoming task; Finesse has received an offered dialog for the agent. 14 E_ARM_STAT_DO_THIS_WITH_TASK_SENT_RECENTLY The specified agent is already in the Not Ready state. If reason codes are enabled, then an agent state change from Not Ready to Not Ready with a different reason code is allowed. 39 E_ARM_STAT_ALREADY_IN_REQUESTED_AGENT_STATE Agent Mode Change Errors Description Error Code Error Constant There is already a pending request to make this agent Not Routable in this Media Routing Domain. 8 E_ARM_STAT_ALREADY_HAVE_PENDING_MAKE_AGENT_NOT_ROUTABLE The agent is already in the requested mode. 40 E_ARM_STAT_ALREADY_IN_REQUESTED_AGENT_MODE Internal Errors If you receive these errors, Contact Cisco Technical Support for assistance. Error Code Error Constant 5 E_ARM_STAT_NO_ACTIVE_SKILL_GROUPS_IN_MRD_LIST_ENTRY Errors for Dialogs Common Dialog Errors This table describes common errors returned if Dialog actions fail. Description Error Code Error Constant The specified agent is not configured in CCE. 2 E_ARM_STAT_AGENT_NOT_FOUND The specified Media Routing Domain is not configured in CCE. 3 E_ARM_STAT_MRD_LIST_ENTRY_NOT_FOUND The specified agent is not logged into the MRD. 6 E_ARM_STAT_AGENT_NOT_LOGGED_IN Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 369 Cisco Finesse Notifications Errors for Dialogs