/mcpTypically, the set of dialogs does not change when you use this command. However, in some failure cases, such as double PG failures, the set of dialogs changes when you use this method. Recovery Actions for Finesse.min.js Javascript Library Media settings (maxDialogLimit, interruptAction, and dialogLogoutAction) can become out of sync after a failure. If your application is built with finesse.min.js, when getting the media object for the application, tell the media object the media options. The finesse.min.js library uses these settings to ensure that the media object associated with your application's agent has the correct settings after recovering from a failure. For example: media = _mediaList.getMedia({ id: mrdID, onLoad: handleMediaLoad, onError: handleMediaError, onChange: handleMediaChange, mediaOptions: { maxDialogLimit: 3, interruptAction: "IGNORE", dialogLogoutAction: "CLOSE" } }); Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 381 Finesse High Availability Failure Handling for Task Routing Clients