/mcpDo not use special characters within the name of the preference. The use of special characters within the name of the preference is not supported. Note Caveats Although OpenSocial is a web standard, gadgets may exhibit different behaviors in various OpenSocial containers. You should always thoroughly test gadgets in Finesse to ensure that functionality is in accordance with customer requirements. The Finesse team will document known issues as they are discovered to help customers and partners build gadgets for the Finesse Desktop. Gadget Caching When gadget caching is enabled, the contents are cached in the Finesse server cache and Finesse gadget container. If changes are made to the code of an existing gadget, then perform one of the following: • Restart Cisco Finesse tomcat. • Pass a nocache parameter in the URL to clear the cache and use the CLI command utils webproxy cache clear shindig to clear the Shindig cache. You can pass the nocache parameter at the root level or at the desktop web application. For example, • https://server?nocache • https://server/desktop?nocache • https://server/desktop/container?nocache Notifications on Finesse Desktop The Finesse desktop contains support for OpenSocial Core Gadget Specification 1.1. OpenSocial Core Gadget Specification 1.1 supports an intergadget notification system that is based on the OpenAjax Hub 2.0 Specification. The Finesse desktop automatically establishes a XMPP connection to the Notification Service upon sign-in. The Finesse desktop publishes notifications that it receives from the Notification Service to OpenAjax Hub topics. An OpenAjax topic is a string name that identifies a particular topic type to which a client can subscribe or publish. Gadgets must subscribe to these topics to receive notifications. If the XMPP connection is disconnected, the Finesse desktop attempts to recover based on the recovery strategy. If the XMPP connection cannot be re-established, the Finesse Desktop triggers a failover to the alternate Finesse server. Review the OpenSocial and OpenAjax Hub specifications before you implement gadget support for notifications on the Finesse Desktop. Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 395 Finesse Desktop Gadget Development Caveats