McDewey

C H A P T E R 9 Third-Party Gadgets Cisco Finesse provides a mechanism for you to upload third-party gadgets to the Finesse server. This mechanism allows one user in the Finesse system to upload gadgets to one directory using secure FTP (SFTP). The account used to upload gadgets is named 3rdpartygadget.The directory where third-party gadgets are deployed is: /files The 3rdpartygadget account only has permission to this directory (and any directories created under it). • Enable or Reset 3rdpartygadget Account, on page 409 • CSS Requirements, on page 410 • Upload Third-Party Gadgets, on page 410 • Permissions, on page 412 • Replication, on page 413 • Migration, on page 413 • Backup and Restore, on page 413 • Restrictions, on page 413 • CORS Support for Finesse REST APIs, on page 413 Enable or Reset 3rdpartygadget Account Use the following CLI command to enable (or reset) the password for the 3rdpartygadget account: utils reset_3rdpartygadget_password You are prompted to enter a password. After you enter a password, you are prompted to confirm the password. You must set the password before you can upload gadgets using SFTP. You must enable or reset the password for the 3rdpartygadget account on install. The password must be between 5 and 32 characters long and must not contain spaces or double quotes ("). Note Cisco Finesse Web Services Developer and JavaScript Guide, Release 12.5(1) 409